CareFolk

Senior Business Analyst

Job Description

We are seeking a detail-oriented Senior Business Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will work closely with stakeholders to gather requirements, analyze processes, and define functional specifications that drive strategic initiatives. Strong analytical skills, domain expertise, and experience in Agile environments are essential for success in this role.

Key Skills

  • Strong understanding of business analysis frameworks and methodologies (BABOK, Agile, Scrum)

  • Proven experience in gathering and documenting business, functional, and non-functional requirements

  • Excellent communication and stakeholder management skills

  • Proficiency in tools like JIRA, Confluence, Microsoft Visio, Balsamiq, Lucidchart, or similar

  • Data analysis and visualization skills (Excel, Power BI, Tableau, SQL is a plus)

  • Ability to work with cross-functional teams including product, development, QA, and operations

  • Domain expertise in [healthcare/finance/eCommerce/etc., if applicable]

  • Strong problem-solving and critical thinking abilities

  • Understanding of SDLC, UML, and workflow diagrams

  • Experience in writing BRDs, FRDs, use cases, and user stories

Responsibilities

  • Collaborate with stakeholders to identify business needs, challenges, and opportunities for improvement

  • Elicit, analyze, and document detailed business and system requirements

  • Translate business goals into functional specifications and user stories for development teams

  • Act as a liaison between business stakeholders and technical teams to ensure clear communication

  • Support product owners in backlog grooming and prioritization

  • Assist in solution design and validate requirements through user acceptance testing (UAT)

  • Create wireframes, process flows, and requirement documentation as needed

  • Monitor project progress, identify risks, and propose mitigations

  • Contribute to process improvement initiatives and business transformation efforts

  • Ensure alignment of deliverables with business objectives and stakeholder expectations

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